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Complaint #14554 — Sougata Jana
Filed: 16 Aug 2015 ·
Address: Anusri Aprt, 20 A C Road, Garia,Kol-84
I bought online a ceiling fan on 7th July from Snap Deal. First they sent me damaged product after 15 days I got the fan but it was of different model with different price and color. Again I returned the fan but they immediately cancel my order and deposited my payment in their Snap Deal cash account for future purchase. So I was forced to order again but now they have sent me a fan motor and blades of different model so my electrician failed to install the fan. Now they are saying return the fan we will deposit the amount in my account. I have lost my faith to trust them as I am mentally and physically exhausted for receiving and returning the courier for last 45 days. Pls advice to resolve the issue.