Consumer Redressal

I have a TATA Indicom mobile 9211222502. I got recharge of Rs 225 (TATA to TATA, 50 Hours in one month) and full talk time of Rs 200 on 6 Aug 2015. I asked customer care executive to a recharge of Rs 27 (for cutting call rate [from 2.4 paise to 1.2 paise per second] to other networks) to be effective in the full talk time of Rs 200 to other networks. On asking by me that my other plans will not be affected by this new call cutter of Rs 27, He gave assurance that other plans will not get affected and will remain as it is. I told him to do the recharge of Rs 27. But after doing this, my plan of Rs 225 (TATA to TATA 50 hrs in a month) got vanished and reduced to zero. When I made a call from my TATA to TATA, the balance of Rs 30 got deducted from my other talk time recharge of Rs 200. The TATA has cheated me in this way. I have lost Rs 225+30=255. The customer care executive (18602665555) has told that now that money will not be adjusted or not returned back. They are also always not tran