Consumer Redressal

I purchased a Karbonn Titanium S3 mobile IMIE : 911387900492900, and within 5 months the battery got damaged. As per their warranty the battery has to be replaced. I submitted battery to the authorized service center at Bhubaneswar (SMART SERVICES), vide their job sheet no 1746 dt 14.03.2015., but till date it has not been replaced. I contacted Karbonn mobile, and from April onwards they are telling lie with false assurance. The original battery was taken by the service center, and till date the battery has not been replaced making the phone as dead. First of all they need to replace the battery, and thereafter they should be punished as they are cheating, misleading the people with mental agony and harassment.