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Complaint #1437 — GAURAV GUPTA
Filed: 7 Jun 2013 ·
Address: A-501 OLIVE APT NALA SOPARA WEST THANE
DEAR SIR
THIS IS REGARDING GO AIR FLIGHT G8 -344 DELHI -MUMBAI DTD 06/06/2013. THE STD FOR THE FLIGHT WAS 22.15 HRS AND A MESSAGE FOR DELAY WAS CONVEYED OF 23.15 AND THEN 00.15. ACTUALLY FLIGHT WAS SENT AT 13.20.
DURING THIS PERIOD NOBODY FROM AIRLINES WAS THERE TO ADDRESS CUSTOMERS QUERIES AND WHEN AN ATTENDANT CAME AND CUSTOMERS ASKED FOR FOOD AND COMPLAINT BOOK HE BLUNTLY SAID THAT THEY HAD NO COMPLAINT BOOK AND ALSO REFUSED TO CALL ANY SENIOR MANAGEMENT PERSON
I REQUEST YOU TO KINDLY LOOK INTO THE MATTER AS LACK OF SERVICES AND BREACH OF TRUST.
KINDLY REFUND OUR ALL FARE OR AT LEAST REPLY WHETHER A PERSON SHUD GO AT 3 AM AT MUMBAI AIRPORT.
GAURAV GUPTA
PNR G8-L4L7DO
9967739425
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Gaurav Gupta | General Manager
+91-9967739425
Classicmetal09@gmail.com
Classic Metal Corporation
A-402 Ramji House | Jambhulwadi | Kalbadevi | Mumbai 400 002
T +91 22 2203 7116 | F +91 22 2203 7115 | http://www.classicmetal.in