Consumer Redressal

I bought one Reliance netconnect from connectindia on dated May 05, 2013. My reference number for payment is 5671687. After that 6th May I got that device from Mr. Sridhar (Mo.7411684157). Still now my connection is not activated they said they need some more documents, but till now they didn’t come to take the documents also I send lots of mail to them last I sent mail on 21st May to Mr. Muniraj Chauhan’s on his this id <muniraj.c@connectindia.in. He also given me the same reply. When ever my called on Sridhar\'s no. or the customer care number they are not attending my call. Today (7th June 2013) I went to one Reliance communication shop near J.P.Nagar 4th block and I meet Mr.Kiran (9379868282) he told me they can\'t able to give my money back, and when I want to activate the connection they said me that they don\'t have this particular plan also. And they not even able to transfer my connection to a with wire connection,& for that i have to pay again. Please help me I feel cheated .