Consumer Redressal

I Rajeev Jaiswal had purchased two vodafone connection.When I had purchased the connection,I had clearly mentioned that I work in Pricewaterhousecoopers Service Delivery Centre and both the connection should be in CUG And I was confirmed by the excecutive attending me (Mr.Anirban)that it will be CUG connection.But when bill was generated after one month it was charged for CUG calls heavily.I returned to the Salt lake branch Kolkata with the same and found out that CUG was not activated and hence the charges were high.The centre took the documents(PWC ID CARD) once again for activation of CUG connection.I was assured that the bill would be rectified in a weeks' time.But to my surprise,not only my bill did not get rectify,my connection was also disconnected.I had to re-visit the store and again i have resubmitted the document&again i was assured it will get rectified within2days,this time also problem was SAME&they send recovery person for collection of dues.I wrote mail too,but NO Use.