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Complaint #14298 — Vijayan S

Filed: 1 Aug 2015  ·  Address: Jodhpur
I have an Sun Direct DTH Connection and my Smartcard Number is 41280975164, I am residing in Jodhpur, Since last may I am facing signal problem. I have raised complaints for the same, the complaint Numbers are as follows: Complaint No.1: 1-123-10174317 dated 18 May15, No.2: 1-126-43995905 dated 26 Jun 15, No.3: 1-127-32580845 dated 12 July 15. In May I waited for more than 15 days and went for a vacation to my hometown and returned on 23 Jun 15, after coming back I have recharged for 6 month subscription for Rs.1100/- after recharging also it was showing signal error, so I raised a complaint with customer care of Sundirect on 26 june. after repeated calls to customer care also nobody has come from sundirect for rectification of my problem. On July 10th they have automatically closed my complaint without rectification of complaint. again I lodged my third complaint on 12th July when I came to know from customer care that my complaint has been resolved without my confirmation.

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