Consumer Redressal

I am student of MBA at Sikkim Manipal University-Distance Education through ZAD Institute, Gurgaon. I was not able to give one exam of my Second semester due to my personal reasons. I submitted the fees for re-appear on 3rd Dec, 2011. Center didnt submitted my form till 3rd Nov, 2012. One day before exam date, I gotta call from center head (Yogesh Hooda) that Exam is cancelled. Exam for Rohtak center was cancelled and he conveyed me wrong message. after that they again submit my form and exam was on 31st Jan, 2013. But this time I am not able to give exam as i was not in town. isubmitted the form again in Feb for exams which are going to happen in April, but again they havent submitted the form. I go to center and called number of times and they assure me that my form will be filled. 6th June 2013 is last date of submitting the form and they are not submitting my form. Due to this center, my degree is late by 1 year. This center is not authorised by SMU still they accept admissions.