Consumer Redressal

I AM PURCHASE A "I BALL" CELLPHONE FROM ONLINE FROM SHOPCLUES.COM & RECEIVE PARCEL AT RAIPUR TH -ERAMEX COURIER & MOBILE NOT SWITCH ON ON AFTER DELIVERY B'CUASE HAVING MFG. DEFECTS BUT SUPPLIER NOT GIVE ANY SUPPORT AND DISAPPROVED THE MY CLAIM FOR NEW SET OF MOBILE THEN I GO TO THE I-BALL SERVICE CENTRE THEY SAID THE MOBILE HAVE NO WARRENTY AND YOU HAVE TO MAKE PAYMENT FOR SERVICE RS.150 I AGREE THEN AFTER ONE DAY THEY SAID IT IS A DAMEGE PCS AND HAVE TO REPAIRI ON BOARD AND HAVE TO MAKE PAYMENTI AM SURPRISES AFTER SEVEN DAY OF MY PURCHASE I NOT USE MOBILE 1 DAY AND THE SUPPLIER CO. NOT GIVE ANY CLUE AFTER PAYMENT OR SUPPORT OR NOT MAKE REPLACEMENT OR RETURN PLS HELP ME I MAY BE HAVE LOSS OF RS. 3029+150/- SERVICE CHARGES OF MOBILE I HAVE ALL BILL, SHOP LCUES CORRESPONDENCE TH-MAIL+ SMS'S RECVD. FROM SHOP CLUES.COM