Consumer Redressal

Dear Sir, With due respect, I am sending this mail to you with extreme grief and grievance, that our TV (VIDEOCON LED) has malfunctioned within 6 months of purchase. Contacted to service center on 16th June. One service guy came and found panel needed to be changed. After that, couple of times they came but could not give us the replaced one. Today is 27th July, and we did not receive the TV back, what they eventually took with them. We called them around 20 times, and till now, area manager dogging the date and time every time. Hence, I am taking further step to mail to you with hope that you will do the needful. Local area in-charge contact No. : 8420109133 Bill against name (owner of the TV) : Chandrani Bhattacharjee (my wife) Reference Number : KOL1307150123 Response code : R24493