Consumer Redressal

THIS STUPID FELLOWS(shopclues.com) ARE SELLING FAKE ITEMS WITH A DESCRIPTION LIKE GENUINE ONE. MY ORDER NO IS #54972371. I HAVE PURCHASED JVC HAFX1X XTREME XPLOSIVES. BUT, I GOT FAKE ONE, AFTER A BIG FIGHT THEY ASKED ME TO SEND IT BACK. I DO NOT THEY REFUSED IN THE FIRST ATTEMPT AND TAKEN IN THE SECOND ATTEMPT. SO I WAS CHARGED DOUBLE CHARGES HOWEVER THEY SAID THAT THEY WILL REIMBURSE UPTO 300/-. BUT THEY DID NOT PAID ME A SINGLE RUPEE FOR WHICH I WAS CHARGED 520. EVEN THEY ARE NOT RESPONDING TO MY MAILS..... THOSE FELLOWS ARE CHEATERS AND SELLING FAKE ITEMS WITHOUT SHY........ I WANT THE GOVT. TO TAKE ACTION AGANIST THEM... I ALSO CONTACTED JVC FOR THIS TODAY AND I AM WIATING FOR RESPONSE........ SHOPCLUES=CHEATERS