Consumer Redressal

I have talked to shoppingnsaving representative before making the transaction. they told me that this offer is valid for today and if you won't get this booking your funds will be refunded to your account. I have all the details with the transaction, Person name and thir contact number and all the communication with the shoppingnsaving persons. They are not even afraid of Law and openly Duping the people. Please Track down these criminals and bring them under law. Please tell me where I can further escalate this matter. I have all the trail mail of communication with this fraud company.