Consumer Redressal

i have been using two Vodafone Postpaid connection from last 10 months. 3 months back i placed disconnection because am getting best plan and service from other service. that time they offered my 50% Rental Discount and the plans will be continued. but they started charging me for STD Calls for Both Two numbers. now again i have placed disconnection one month ago but still its not resolved. its very poor service. GUYS PLZ DON'T DO FOR VODAFONE CONNECTION. i had called more than 20 times in a months and had drafted nearly ten emails then to no proper response. this they commuted me waiver 400Rs for one number and 250 Rs for another number 23 days back ago but not debited from my A/C. again one more Bill get Generated. AND THERE IS PROPER COMMUNICATION BETWEEN AGENTS.IF CALL POSTPAID DEPT THEY WILL TRANSFER TO PREPAID DEPT.AFTER ESCALATING THE COMPLAINT ALSO NO PROPER RESPONSE. ITS VERY PATHETIC SERVICE, I NEVER SEEN SUCH KIND OF CUSTOMER SERVICE. REQUEST YOU ALL DONT TAKE VODAFONE ..