Consumer Redressal

Hi Karnataka State Consumer Disputes Redressal Commission, I am Ramesh Babu Cheerla. I am facing problem with Hathaway Broadband organization. I requested 2 months back or broadband connection , they given connection and taken Rs.1500 from my side. But there is no internet connection from first day on words i requested so many times for this issue no one response currently. Finally i quit for connection i given back mode they said with in 15 working days i will get my money refund. Many time i requested still no one response finally they are telling who collected money form my side (his name is Shyed) left from job so they cant do any thing. I have all receipts regarding this issue. I am requesting could you please do some action this organization and refund money.