Consumer Redressal

Dear Sir, This is to bring to your kind notice that I, Uma Shankar Tiwari, aged 73, is a Senior Citizen having Consumer Id no. KT000174 and Account Number 400580420 in Katihar (Urban) sub division. I have got an excessive wrong billing of Rs 55,440. The Units Charged in the month of January 2015 is 4687 units. Again i have got 1620 and 1674 units in April and May 2015. My average billing units for rest of the months is 14 to 15 units per month. However, the billing for the month of January, April and May 2015 is exorbitant. Plz get my electricity bill rectified for the month of January, April and May 2015 in terms of Units consumed. I have already attached the bill wherein it is evident that the meter reading has been taken wrong. Plz do the needful at your end to rectify the electricity bill as i am a senior citizen aged 73 years having problem in physical movement. I am getting mentally harassed due to this wrong billing from your department. I am writing this mail to you as a ray of last hope. Please help me out of this problem as i am a senior citizen aged 73 years having problem in physical movement. सादर धन्यवाद / Thanks & Regards, (Uma Shankar Tiwari) Binodpur, Katihar Consumer Id no. KT000174 Account Number 400580420 - 9471816520 - 7352188000