Consumer Redressal

Hi Sir, My name is SYAMJITH S PILLAI and i am an ex candidate in NIIT IFBI Cochin branch from June 2012 batch.I passed out from there after i had some health diagnosed problems,so that i went to abroad.But at that time my Branch head told,he can sent my certificate to my home address.But he didn't sent it.Now the branch is closed and i cant touch with any employees from there.I contact to current IFBI branch in Ravipuram,Cochin,kerala,they told they don't konw any thing about the past candidates.After i wrote lot of mails and contact NIIT IFBI different branches including HO,RO and Customer care.They told one complaint to "ifbi.assist@niit.com",I sent a lot mails with mention in details of my problem.they are no reply at least a single mail.I want my certificate back and i spent around 62000 INR for this course.they want only business,no perfect service. there customer care no. also working for only new business.they are not considering ex student problems. So kindly do the needful