Consumer Redressal

I HAVE PURCHASED A ROYAL ENFIELD MOTORCYCLE ON 22/4/2012. NUMBER- MH 02 CQ 4791. AT THE TIME OF DELIVERY I WAS TOLD THAT I WILL BE GETTING THE RC BOOK VIA POST IN 3 MONTHS. I WAITED FOR THE TIME AND THAN I CALLED THE DEALER AT VOYAGE MOTORS, KANDIVALI EAST. THE EXECUTIVE MR. AMOL WITH WHOM I WAS DEALING FROM THE START TOLD ME TO GO TO ANDERI RTO AS SOMETIME THE RC BOOK GETS MISPLACE. I WENT THERE AND FOUND THAT THE DEALER HAS NOT SUBMITTED THE COPY OF INSURANCE TO THE RTO AND ALSO THE RTO PEOPLE HAS LOST MY OTHER DOCUMENTS. TODAY IT HAS BEEN MORE THAN A YEAR AND I AM NOT GETTING MY MOST IMPORTANT DOCUMENT FROM THE COMPANY. I CALLED UP MR. AMOL MANY TIMES AND FOUND THAT HE HAS NOT BEEN FOLLOWING UP WITH HIS AGENT NOR WITH ME. THE WORST SERVICES FROM THEIR END. I NEED TO GET THIS THE CLEAR SOON . PLEASE SIR HELP ME. IF YOU NEED ANY DETAIL U CAN CALL ME ON 9773413878 OR MAIL ME KIRTANPARMAR3@GMAIL.COM. ALSO CALLUP MR AMOL AND TEACH HIM A LESSON -9146871014.