Consumer Redressal

I want to complaint my Tata Sky connection its misconnection to visitors.They have charged the amount forcefully without any reason as a debit my account 170/- then i have not seen to my tv connection please see this matter as an early as possible.Please see this matter as an urgent basics.I talked to Tata sky customer care executive but not improved for this reason.Please kindly see this matter because my tv connection is fully closed to connection.