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Complaint #1412 — Arun Arya
Filed: 4 Jun 2013 ·
Address: —
I gave my car to Honda Dealer named Pearl Honda for regular servicing. However, when car came back the following day, it was overheated and radiator was visibly damaged. The car was towed back and it was found that apart from Radiator, head of the car was damaged too and needed repairs. Since these damages were caused by Pearl Honda during course of servicing, I had advised them from the day one, that I will not be resonsible for any costs attached to these repairs. Pearl Honda took over 3 weeks to repair the car and have asked me to pay Rs. 26K for repairs to Radiator and Head Gasket, which I refused to pay. They have denied to deliver the car to me unless I pay for the same. I have been without car for 25 days now, causing me a great deal of incovenience, cost and loss of business. I have got detailed communication with Pearl fro the begining which has been shared with Honda Car, without much of a help from the, Need your guidance and assistance to resolve this issue logically.