Consumer Redressal

Please note I have asked for a new Broadband connection in the month of April 2015 from TATA Teleservices at Thane Neelkant Greens after my rigorous followups finally after 15 days the work order have issued .during the time i have submitted my ID Proof, Address Proof & Photo with signed application and a cheque of Rs 525/- to the executive who has come to collect the application. Finally after rigorous follow up from me to the Phone no 02266372319 they passed the worked order and later installed with Account No 990547386 and DEl NO/Circuit ID 0221497379/P617N943 on 21.05.2015 but later on they disconnected the line without any notice to me I enquired the same but nothing happened finally it was told to me it cannot be restored and it will take time . I was shocked to here this and told i do not need the connection. i spoke to the girl on the Phone No 02266372319 and she told your connection cannot be restored and we will pay back the installation charges but till date no progress