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Complaint #14093 — Sumit Kumar

Filed: 21 Jul 2015  ·  Address: J17/104, Phase 1B, Shukhbristhi, Action Area - 3, New town, Kolkata ,700135
Hi, This is to inform you that I have purchased Samsung S6 where Samsung has offered that I will be getting one wireless charge if I am buying Samsung S6 before 31 may'15. And I had purchased this handset on 15 may'15 for which I do have receipt as well. Then the store keeper only cut my Sim card and inserted in this phone and said that I needs to wait for max of 48 hrs. With in 48 hrs I will get msg for redeem code which I can redeem it on Samsung portal for wireless charge. Till today I didn't get msg and whenever I am calling them they are saying that you are not eligible for that charger because I have registered different number in this phone. Even I asked then that i didn't do anything since this phone is Nano Sim slot, and even informed then might be if by mistake its register with different number then then find out whether that number register for any wireless charger or not. Because that number is also belong to me only. Again and again I getting harassed by them and

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