Consumer Redressal

Dear Sir, I had purchased Samsung Refrigerator Model No. RT3534SABSP TL 345 L Frost Free on 5th November 2012. Since the time I had purchased the refrigerator, I am facing problem with regard to vegetables and fruits getting spoilt. Since November 2012 I had literally complained every month but every time the end result is the same. The engineers turn up, they change the temperature settings and then after few days of running, the vegetables and fruits starts getting spoiled again i.e. water comes out of the vegetables. I am really depressed to note that inspite of complaining every month for a new refrigerator that too within the warranty period, no replacement of the faulty product is provided to us. We are also using one more refrigerator of Godrej make since last 15 years and have not faced any single technical problem since the time of purchase. It is my earnest request to please help me in getting the replacement of the faulty product as the company in not willing to do the same. Your help in this regard will be sincerely appreciated. Thanks n Regards, Akhil Poddar +91-98300-52702