Consumer Redressal

Dear Sirs/Madam, I have been facing a serious problem from Bajaj Finserv lendings. I had purchased a camera and the first EMI was supposed to be deducted on 5th july 2015. But it did not get debited as the reason was ECS madate was rejected. Looking at this I personally made a payment of Rs 3717.00 online through their website on 12th July 2015. Afterwards I went to their office in Dondaparthy and spoke to the manager ( Mr Ramesh) he advise to resubmit a fresh cancelled cheque and a ECS madate was signed by me. Also I was advised by him that the process will take 45 days for the ECS to be activated on my savings account. My account has been debited today ie 20 July 2015 for Rs 3717.00. I have a family I have my won obligations and commitments sir, the bajaj people are doing just simply whatever they want. Now in this situation I am left penniless. Hence I seek your help in getting the refund from them for the excess EMI that I have paid.