Consumer Redressal

dear sir, on 29/5/2013 i visited the branch to get the transaction rights at pandori mahanttan my key number is 679...till know i have not been granted for the same till yet...very fed up with the delay in customer service..after that problem not get resolved after making ten times calls to mr. patil astt. manager pandori and four times 9876941750 (this number providedto me by online complaint centeron 31/5/2013) ..i ask one thing for concerned bamk officails that if we are fined if we delay our due date transactions ...then u should be also fined for the delay in customer services...