Telecom
Active
Complaint #14036 — KUNTAL MAZUMDER
Filed: 17 Jul 2015 ·
Address: PO- BARABAHERA PS- UTTARPARA
Sir,
The Telecom company that I have subscribed is not furnishing my call details. Whenever I call their customer service executive they give the excuse of "system down call after 2 hours". This happened three times in a span of 6 hours or so. I have noticed abrupt balance deduction from my account since last month. On my last call they kept me on hold for 16 minutes, promising me to connect me to a senior official. However that never happened and they disconnected the line.
Just to add to your information the connection is in the name of my cousin Aisarya Roy.