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Complaint #14031 — DEEPAK KUMAR
Filed: 16 Jul 2015 ·
Address: MT section ,AF STN Maharajpur
On 13 Jun 15, I hav orderde for a sandal worth 869 from PAYTM .for which 866 was deducted from SBI Net Banking n 03 from Paytm Wallet,but this ORDER WAS FAILED,n i received 03 in Paytm wallet n till now i did not receive 866 in my SBI Account nor in my Paytm wallet.(PAYTM ORDER NO. 1021792466 )
When i contacted SBI customer care then i have been told that transaction was successful n payment lies with MERCHANT (PAYTM ) n u should contact ur Merchant.
When i tried to contact Paytm customer care on 180018001234 n 1204770770 then no one is receiving the call.
And when i sent messages on care@paytm then they are fullfilling the formalities by sending me mails.
Now 01 Month has been passed n till now i did not receive my money back.I m feeling very harrased n frustrated.
PLZ HELP ME.