Consumer Redressal

I purchased a Micromax mobile phone on 11-nov-2014 vide invoice no.DEL20141100152697 THRU FLIPKART with a one year warranty. The mobile phone automatically turned off on the evening of 02-jun-2015. The handset was sent to company service center on 03-jun-2015 vide job order no N060197-0615-17024485 and a verbal delivery with in 15 days was confirmed by the service center. However, even after more than 45 days, there is no sign of getting my handset back. Even service center is not able to confirm when I will get my handset back. I have even purchased a new mobile handset, since a mobile is a necessity for communication these days. I request the forum to help me get full refund of my money & also penalize the company for deficiency in service and mental harassment.