Consumer Redressal

I have booked Abha Professional packers & Logistic (Baily Road, Rukunpura, Near Alka Hospital, Patna-800014) to shift my Motorcycle ( Bajaj Discover 100T, Reg. No. BR01BQ-6813) from Patna to Jalandhar. The Motorcycle cost Rs.39000/- as per latest insurance. An Estimation was given for transportation is Rs.4,000 including insurance cost and paid all money in advance. The above deal was finalized that the Motorcycle will reac to me within five days from the day of booking. My Motorcycle was booked on 19 Jun 15 with their docket No. 35 but has not been delivered till date and their is no proper response from the staff. I have called a number of times to Abha A Professional packers & Logistic but, their is no proper response. After 24 days, after calling a number of times, Abha Professional packers & Logistic said that the Motorcycle is in Delhi. Their behaviour is quite rude and they spoke very harshly to me and I am calling them daily but they are not giving proper status of bike.