Consumer Redressal

I had purchased a IFB washing machine on 22nd May 2015 but unfortunately received a defective product which couldn't be installed IFB technician. The replaced machine had manufacturing defect too. It was again requested for replacement on 15th June 2015 but this time it didn't got replaced. The machine has been lying with me since then. Since 15th June 2015 I had been frantically calling up the branch office, IFB Kolkata service center and Khosla Electronics Pvt. Ltd, Garia, Kolkata for assistance but I didn't get any positive response. I am even ready to go for a different brand. I am paying my EMI without any failure. I would appreciate if my machine is replaced by another brand by Khosla Electronics Pvt. Ltd. IFB has sent a defective product to me and the dealer Khosla Electronic Pvt. Ltd Garia, Kolkata hasn't given me a good product but has taken the payment from me. Khosla has been sitting on my complaint since 15th June 2015 without providing a reprisal.I want a new machine.