Consumer Redressal

Bought a Dell Inspiron 3148 laptop which started giving problems of hanging with 2 weeks. After replacing all parts except battery and screen they still couldnt fix the problem over 2 weeks and finally agreed for replacement around mid June. On 23 June they sought my approval for the configurations of the replacement with a delivery timescale of 2 months to which i objected and told them its not aceptable and conditonally approved the configuration. I also spoke to Dell representative and expressed that i needed the replacement laptop on or before 3rd July as i was travelling from 5th July. I was mislead by Dell into believing that everything was on track till this week where they told me it will take another 12-15 days where as on 23 June they told me it would be 12 to 15 days and that i should have it by now. I am not out of a working latptop for more than a month and not sure whether i will get for another 2 months, they are not even extending the warranty because of this delay.