Consumer Redressal

Respected Sir, I wish to draw your attention regarding the wrong deduction of Rs. 370 from my a/c. My mobile no. ( AIRCEL NO. 8526884483 ) On 2/7/2015 (11.12 AM) I recharged my cell phone a/c for Rs. 453. And I got the message (11.12am) informing me that talk time 353 and new Balance 370. But within a short time the whole amount was deducted from my a/c and no balance is retained in my a/c. When enquired at customer care no proper response was made. Already I had 50 + MB data remained in my a/c. and after recharge 3 gb data added in my a/c. when a/c was sufficient enough to use the data on what reason the amount remained in the main a/c/was deducted. May I know how your officials misappropriated the money with the data a/c. customer care was contacted several times but no suitable reply is had from them. I make a humble request that the above said problem be attended and suitable remedy be given to me.