Consumer Redressal

We trust you are still working on rectification of network problem. However we are very much confident that there will be no results this time as well. We have been complaining on network issue since more than a year but you give only reminder for payment no action is taken for rebates/waiver of bill amoune so for for very foor quality of service. Every time your field engineer comes and says tower optimisation will be done. Does it take this much time to optimise tower. Further we have been paying monthly bill in time without waiting for your rebate, trust we are not doing mistake by doing so. Regards Jun 26,20151:06AM, "Netconnect.Broadband@relianceada.com" Dear Manoj, We have gone through your email dated June 25, 2015 for your Reliance number 7879026924 and regret the inconvenience. Your complaint for coverage has been registered with service request ID: 234803243 on June 25, 2015 at 12:13:33 PM and it will be addressed by June 28, 2015 at 1 PM