Consumer Redressal

because of your wrong information on your website i had recharged for 599 which has the service of r2r unlimted and relaince to others 30 min everyday but after recharging my amount was still getting deducted from my account and after talking to the customer care senior executive mr atandu biswas i can to know that you have change the services with the sam eamount and not updated the site and no information provided for the same. after talking to the exectuive i also learnt that he not at all serious about the mistake and according to him not i should again recharge 799 to avail the service and also being mistake on your part you cant refund the amount this is a clear case of harrasing and looting a person. moreover you have no correct information. should i make a complain in consumer court regarding such attitiude of service of your company. i am really pissed f with your service. i have also taken the snapshot of your website for providing wrong information