Consumer Redressal

We have been using cannon scanner (P-215-FUA62287) for the past 2 years.upon a defect in the system, we have contacted the local service centre at calicut.(Glorio service centre-0495-2360054). One of your technical staff-Mr. Praise attended the issue and taken back the instrument on 25.06.2015. In this regard, kindly note that, we have not receieved any response from the glorio service centre till today, whenever we tried to contact them, they used to give the same response."we will inform you'.