Consumer Redressal

Dear sir i buy a spy pen camera but there is a problem , i buy it from askme bazar. please help. my order no .AB3508576 ,i got it today(27/6/2015) but there is no instruction for use ,but other wise i insert memory card but not get any profit or it does not install my laptop , there for i confuse and please help me. and one thing also on the box the pen camera there written one cd drive as a assessor and one pen and usb cable but not get cd drive , so please help me all from these problems. thankyou