Consumer Redressal

FEEDBACK REPORTS FROM END USER CUSTOMER OF NOKIA X PHONE. This is really superb that M/S Amazon (bearing AMAZON Order no 402-7405235-7116363 dated 20.08.2014) have responded to the problem of supply of faulty mobile phone such urgently. The warranty period of M/S Nokia is 1 year for this mobile, but the warranty/refund period of M/S Amazon is not known. To be true enough this NOKIAX DUAL SIM BLACK PHONE was not in use for considerable long period after Aug 2014. After energizing, (switching on), this phone was continuously giving problems. After a time gap time permitted and I enquired to M/S Amazon for getting their best services, then further based on the advice of M/S Amazone,I went to NOKIA Care. Nicely and in an extreme tactful way Nokia Care has dealt with this case. According to them the SIM Tray/Connector of SIM NO 2 of the set bearing IMIE No as 353070064068386 was faulty and it is found in damaged condition. And Nokia is not responsible for this partial damage, which means