Consumer Redressal

Hi, I've updated my bank account number at UNITED GAS and it was informed to me that Subsidy would get transferred to my Bank Account. I've paid full amount of 700 for cylinders and subsidy has not yet transferred into my account. Kindly apprise me what is required from me to do to get subsidy? Or its jus a fake mechanism to ensure subsidy wont be given to the consumers and to be used for luxurious lives of poor politicians. regards Anuj