Consumer Redressal

Complaint against HDFC Bank and their managing director Aditya Puri. My name is Lokesh Rai, I hold a salary account in HDFC Bank. I had misplace my ATM card on 02nd June 2015 and so I called their Phone Banking Number ( 011-61606161) nad blocked my card, however my address on the account is my permanent address which is in Bhopal. Since there wasn't any one at home I could not order a new card. Therefore I ordered a new card on 18th June 2105, which was received by my mother in Bhopal. I gave her my one time password, so that she could withdraw some money for her, she managed to change the pin. However, she wasnt able to withdraw any funds. I called up the phone banking help line. I was informed by the phone banking officer thatmy new card was blocked by the bank. I then requested to speak to a supervisor, my call was transfered to Bhawna who was the floor supervisor, As we all know that HDFC bank has never beena customer friendly company, they said that I could be issued a new ca