Electonics / Electricals
Active
Complaint #13606 — PRIYANKA NEOGI
Filed: 24 Jun 2015 ·
Address: P.O & VILL-HETIA, NEAR SHIV TEMPLE,VIA-HAZINAGAR,24-PGNS(N),HALISAHAR,W.B. PIN-743135
Dear Sir,
This is to let you know that I have purchased micromax handset on 6th of april 2015. The phone's performance started degrading from the very first week of purchase. I have visited micromax service center number of times(five to be exact). Firstly they have restored my phone settings and did not provide me any written documents and was told that the problem has been resolved. At the fifth time they took my phone and returned me after 15 days but still problem continued and phone is completly dead since then. As the handset is still within warranty period I have requested for a new handset which they refused to provide. As I am facing this harrasment for more than two months kindly provide me with the right solution and make them to get me a new handset as soon as possible as it is hampering my working strategies.
I am providing the necessary attachments and require response from your side as soon as possible.
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