Consumer Goods
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Complaint #136 — GAURAV SAXENA
Filed: 29 Jul 2012 ·
Address: FLAT 107, BLOCK 2A, SMR VINAY CITY, NAREN ESTATES, MIYAPUR, HYDERABAD, 500049
AM HAVING A TOTAL REVIVA WATER PURIFIER (OF EUREKA FORBES). THE PURIFIER IS MALFUNCTIONING SO I RAISED THE COMPLAINT ON 26/7/2012 ON EUREKA HELPLINE NO (CHECK COMPLAINT DETAILS WITH MY MOBILE NO. 8008001450). I WAS TOLD IT WILL BE ADDRESSED WITHIN 24 HRS. BUT ITS OVER 72 HRS AND I\'VE NOT HEARD BACK FROM SERVICE CENTER. I ALREADY GAVE >6 FOLLOW UP CALLS TO HELPLINE NO, BUT THEY GIVE ME FALSE ASSURANCE. I ALSO TRIED TO GET CONTACT DETAILS OF MS. VINATH HEDGE & MS. ANU KOTIAN (CRM MANAGERS), BUT UNSUCCESSFUL. KINDLY LOOK INTO IT AND GET IT ADDRESSED ASAP
GAURAV SAXENA (M: 8008001450)
ADD: MIYAPUR, HYDERABAD PINCODE-500049 INDIA
The web service request ticket no is: 2e2e56e169ee