Consumer Redressal

Hi Team, This is regarding my grievance against Phoenix Re-locations, to which i had given my goods to relocate it from Bangalore to Delhi on 7th Feb 2015. I had been promised that the goods will be transported to me within a week. After a week and then a month long wait, I kept calling the concerned person who informed me that there is some issue so it might take time to reach Delhi. I asked him to keep me updated on the same, after a week I called him again. He did not answered the call, I tried calling him from other number... which he picked up quickly and when asked about my goods he spoke very rudely. After continues calling and messages which he never answered. We were lingered for like 3 months. And then In April we received only one part that is my cycle and that too in poor and damaged condition. The other part that is a carton with my goods was missing, when inquired with him.. He gave us excuses like it might have been stayed back in the office or would have shipped in ot