Consumer Redressal

Respected Sir/Madam, I had installed a Tikona broadband connection at my residence 3 months back. The first month was ok with a few problems. From the last one month, my broadband connection is giving a lot of problems. My connection is not working from the last 3 days. The customer care is never available. The people at the customer care told that they would send an engineer but they never turned up. Even after paying my bill, they call me 3 times a day and they also send text messages regarding my bill at 2:30am. I am facing a lot of problem without any internet connection. I would request you to help me in this matter and take some strict action against these thugs