Electonics / Electricals
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Complaint #13459 — Harish
Filed: 16 Jun 2015 ·
Address: No. 12, 5th Cross, Athmananda Colony, Manorayana Palya
Purchased SONY LED TV Model Number (KLV32R412B) via Flipkart online shopping website sold by WS Retail Services Pvt. Ltd., serial number, S013442994L purchased on 28-04-2015. I found TV Pedestal stand (table top stand) missing in the package, when i enquired about this, sony india customer care asked me to contact the nearest service center, when i visited the service center, they are telling me to pay around 4000 rupees for the stand, the package tells, there is a table top stand in the package, but that one is missing. why should i pay twice when i have paid for the whole package and the product is under one warranty.
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