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Complaint #13418 — Diamon prasad Bhatt
Filed: 14 Jun 2015 ·
Address: Ward no 1, in front of petrol pump ramanuj ganj, District balrampur cg
Respected sir/madam
Mere pas tatasky ka dth connection hai jiska customer ID 1050262771 hai. Maine ek sal ka package liya hai jo abhi 5-6 month aur chalega. Pichhale ek mahine se tatasky dwara technology upgrade ke naam se ek ek karke channels band Kar diye hai. Maine ek mahina pahle hi customer service me baat Kiya tha to ve bole ki ek hafte me apka set-top box free me change Kar denge. Lekin aaj ek mahine baad bhi mera set top box change nahi kiye hai. Iske bare me Maine kai bar customer service se baat bhi Kiya lekin unke taraf se koi santosh janak jawab nahi mila.
Sir customer service me baat kam se kam 10 minutes se pahle baat nahi hoti hai. Jiske karan mera bahut paisa barbad ho chuka hai aur koi hal bhi nahi nikla.
Sir set-top box change nahi hone ke karan hum package ka channel nahi dekh PA Rahe hai.
KRIPYA uchit karyawahi karne ka kasht kare.
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