Consumer Redressal

Sir, An unusal case I\'m sure. I contracted Raffles movers (Bangalore division) and agreed a price to ship my household goods and personal belongings to UK from Mysore after completion of a 2 year contract with electronics company in Nanjangud. I had previously used the same company to act as forwarder when my goods arrived into India back in 2011, and they provided a very good service at the time. Monies were paid in advance for a door-to-door service, and shipped via Chennai on 31st March 2013. Goods have now arrived in UK, and currently being held in port awaiting payment to the UK forwarder by Raffles. Raffles management in Bangalore claim to be proceedding to pay each day both myself and the UK forwader contact them but they are fialing to pay, or submit bank transfer confirmations. Each day my goods sit in prot they are adding extra charges for demurrage and storage. I hope you can advise Contact detials for Raffles: Office: +91 80 2849 5452 Mr Thukaram: +91 988 0999 164 Thank you