Consumer Redressal

I had relocated from Delhi to Pune and utilised the service of South City Packers and Movers Delhi. My some material is damaged and some is missing. He has taken the money from me for insurence also but now he is telling that it insurence is not done. He was not delivering the gooda and also asked more money to be deposited in his bank before he could deliver the goods. We paid but thaqt also.Now he is not picking up my calls for the damaged godsa dn for the missing materials his name is pradeep m n 9310274664. I want a heavy compensation from him for the damaged goods as well as the mental agaony which he has given me.