Consumer Redressal

I had purchased SONY XPERIA D2302 model on 14/06/2015 in Poorvika mobiles, Salem for Rs.21,200/-. In the first week of May 2015, display problem rose and I gave for servicing in Accel Frontline Ltd, Vijayawada. Job No:W115050904695 dt:09/05/15. The phone and display was working in good condition. On 16/05/15, when I went for knowing the status of phone, they returned me unworking phone and said due to liquid damage, the display was totally opened and the phone wont work, until the new display is replaced worth Rs.6500/-. Without informing me about the consequences, SONY INDIA authorised the service persons to open the display unit, just to return the same in unworking condition. It seems SONY INDIA is producing some XPERIA models under compression system, there by vacuum enters between display unit and touch screen. SONY INDIA is selling defectively manufactured products in INDIA that too at premium rates. Spare parts too are costly to replace.