Consumer Redressal

Sir, This is to bring your kind attention to the problems being faced for getting the service for my Kent water purifier. When my Kent water purifier stopped working,I requested for service & after my repeated requests and I got service done by with the authorized service provider M/s Sri. Sarvanan & Co as directed by Kent & entered a service contract with him for one year. Now when my machine stopped working recently again, I have requested service for my machine with the authorized service provider M/s Sri. Sarvanan & Co while having a service contract with him. But despite repeated telephonic reminders with him, they are not responding. Kindly do needful so that I can get my machine working again. JJRoy, Mumbi -INDIA