Consumer Redressal

Hi Sir, Could you please help to refund my amount which was debited due to failed transactions. As per KSRTC direction, I sent a mail to onlinerefund@ksrtc.org as well but no response/acknowledgement from KSRTC. 1) On Ward Journey Trip details :- Trip Details : BENGALURU to HUBLI KSRTC OB No.: OB15945686 Journey Date : 28/05/2015 Booked On : 26/05/2015 The Amount debited is : 809.00 Please help me in getting the refund as early as possible. My user name : vijay.nandini4u@gmail.com Note :- KSRTC Customer care numbers are busy entire day, couldn't able to reach any one. Please live up to customer expectations. Otherwise in future no one will try to book bus tickets online from KSRTC. Still there is no response from them i frustrated calling them always its busy i dont know thy customer care number is there . with regards