Consumer Redressal

We had purchased a office space of 750 sq ft on 2nd Floor of Universal Sqaure from Universal Group India. The property name is Universal Square and our unit no. is 221. The project was launched 5 years back and still the construction is not in full swing. They had taken 30% amount soon after the booking and have also given demand for two more installments. I do not see the project has a end timeline and neither any plan to complete. I would request you to help me to get my money back. I have been following up with the staff but never get any concrete answer of project completion. They do not share any project status. I have been very cautious in paying as I do not see any commitment. However I have alreday paid around Rs 17 Lakhs. I am a salaried person and do not have such risk taking ability to see a 3 year project lingering on for last 5 years and has no light to see nor do I know of any plans of future. The corporate office address of the builder is as below: Universal Trade Tower 8th Floor, Sector-49, Gurgaon Sohna Road, Gurgaon - 122 018 (Haryana), India Tel : +91-124-4734444 Fax : +91-124-4734455/66 Email: aura@universalgroupindia.com .